Here’s everything you need to know about placing an order and getting your new Suvene delivered to your door:

Placing your order:

  1. Please browse our website: Discover our curated collections and explore the latest trends.
  2. Add items to your cart: Click on the items you love and choose your desired size and colour.
  3. Review your cart: Make sure everything looks good and proceed to checkout.
  4. Create an account or check out as a guest: Enter your billing and shipping information.
  5. Please choose your shipping method: We offer free worldwide shipping.
  6. Please select your payment method: We accept secure payment through major credit cards and PayPal.
  7. Place your order: Review your order details and confirm your purchase.

Shipping and delivery:

  • Processing time: Orders are typically processed and shipped within 2-3 business days.
  • Shipping times:
    • Standard shipping: 7-15 business days
  • Shipping costs:
    • Free shipping is available for every order
  • Tracking your order: You will receive a confirmation email with tracking information once your order has shipped.

Returns and exchanges:

  • We offer a 30-day return policy on unworn and unwashed items in their original packaging.
  • You can easily return or exchange your items through our online portal or by contacting our customer service team.
  • We offer free return shipping for all orders within Germany.

We’re excited to be a part of your wardrobe! Shop suveneofficial.de today and experience the difference.